Privacy Policy

Last Updated: [Insert Date]

At Puig Shop (“we”, “us”, or “our”), we understand that protecting your privacy is as important as protecting your ride. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit helmetsalesshop.com (the “Site”) and purchase our premium motorcycle parts and accessories.

1. Information We Collect

Like fine-tuning your bike’s performance, we collect only what’s necessary to deliver exceptional service:

• Rider Information: Name, shipping address, email, and phone number when you place an order
• Payment Details: Credit card information processed securely through our payment gateways (we never store full card numbers)
• Technical Data: IP address, browser type, device information, and pages visited
• Communication Records: Emails, live chats, and support tickets with our rider support team
• Preferences: Product interests and purchase history to improve your shopping experience

2. How We Use Your Information

We use your data with the same precision as selecting premium motorcycle components:

• Process orders and deliver your performance parts worldwide
• Provide customer support for your technical questions
• Improve our products and services based on rider feedback
• Send order confirmations, shipping notifications, and service updates
• Prevent fraud and enhance payment security
• Analyze site usage to optimize your browsing experience

3. Data Sharing & Disclosure

We treat your information with the same discretion as choosing riding gear:

• Service Providers: Trusted partners who assist with payment processing, shipping, and IT services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger or sale of company assets
• International Transfers: Some data may be processed outside your country, always with adequate protection

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same vigilance as motorcycle safety gear:

• Military-grade 256-bit SSL encryption for all transactions
• Secure servers with regular security audits
• Payment details processed through PCI-compliant gateways
• Limited employee access to your personal information

While we implement robust security measures, no online transmission is 100% secure. We recommend using strong passwords and protecting your login details.

5. Your Rights as a Rider

You have control over your information, just like you control your ride:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our Site uses cookies – small data files that help navigate your online experience:

• Essential Cookies: Required for site functionality and checkout process
• Performance Cookies: Help us improve site performance
• Marketing Cookies: Show relevant motorcycle parts and promotions

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this policy periodically, just like upgrading your bike’s components. Significant changes will be notified via email or site notice.

8. Contact Us

Ride safe and shop with confidence at Puig Shop – where your privacy is always in gear.